Frequently asked questions
The questions we get asked most often.
Are these original or reprints?
Original. Every item is the actual matchday programme printed for the day of the match shown on the product page. No reprints, no replicas. See Authenticity.
What if it arrives damaged?
We pack every item in a rigid card-backed mailer to prevent bending. If a parcel arrives with transit damage, contact us within 48 hours with photos and we'll work with Royal Mail to resolve. For higher-value items the £8 Signed For upgrade is strongly recommended.
Can I return it if I don't like the condition?
No. Every item is sold as seen — the photos on the product page are the actual item you'll receive. Zoom in and inspect carefully before buying. See the sold-as-seen policy.
How does the 25% multibuy work?
Add three or more programmes to your basket and the system applies 25% off the programme prices at checkout automatically. Postage is not discounted — neither standard nor the Signed For upgrade.
When does free postage kick in?
Standard UK postage is free on orders over £45. The Signed For upgrade (+£8) is never free — it's always charged on top, regardless of basket value.
Do you ship internationally?
Yes — please contact us before ordering for a quote based on your country and basket size.
What's the best gift idea?
Find the programme from someone's birth year (or wedding year, or first-match year). Add a Signed For upgrade and a card. Use the Gift Finder to search by date.
